Contact us : +971 4 351 2724


Times Network Computers LLC support agreement is designed in a way that all IT issues and emergencies of our client’s company are resolved in an all-inclusive package. An assigned consultant will make scheduled visits to ensure backups are running and preventive maintenance is done. The bottom line is, your company will have an outsourced IT department ready to resolve any issues when you need it while maintaining an efficient, reliable IT system through scheduled visits.

Server Support :

The server is the most important part of the network; therefore special attention must be given to ensure that the heart of your IT system keeps beating. A number of checks are performed on each visit and a detailed report is generated. Our server support includes the following :

Scheduled Weekly Visits :

  • Checking And Comparing Backups
  • Creating Users and Groups
  • Network and Printer Connectivity
  • Logging System Performance
  • General Server Maintenance
  • All Workstation Troubleshooting
  • Antivirus

Scheduled Monthly Visits :

  • Checks Raid Controller for Disk Consistency
  • Test Backup by Performing File Restore
  • Ensures Security for File Share for its Consistency
  • Save and Clear Event Logs
  • Audit User Mailbox Sizes
  • General Review with the Client Management

Disaster Recovery :

The unfortunate event of a critical hardware failure can result in catastrophic losses for a company. Data/Communication loss would cost all companies dearly especially if the situation continues for an extended period of time.Therefore our team in Times Network Computers LLC Disaster Recovery service will ensure that such problem will not jeopardize your productivity. Our service support will arrive with temporary replacement hardware and have your business up and running within 8 hours.

Website Support :

If you have the requirement for a website upgrade, our team at Times Network Computers LLC will permanently be available to help you customize your current website taking you ahead of the competition and keeping all your information up to date ensuring that your website is fully functioning at its best 24 hours a day, 7 days a week.